Bubl Health App Privacy Policy
Updated: January 30, 2020.
INTRODUCTION:
Welcome to Bubl Health LLC’s (“Bubl”) privacy policy (the “Policy”)
Bubl Health LLC is an app that connects patients to condition-based, global communities. In these communities patients can post tips and personal experiences they feel will be beneficial to the patients in the community. Bubl Health has the most crowdsourced tips for your specific condition. All tips are rated by the patients in the community, so you can see at a glance the value that information has provided others. The highest rated posts are at the top of your feed, and all posts are searchable so you can spend less time on the app and more time looking after your health. Bubl Health does not provide medical advice or diagnosis.
The platform is owned, organized and operated by Bubl.
This Policy has been issued by Bubl, its subsidiaries and its affiliates, (together “we”, “us” and “our”) and is addressed to individuals outside our organization with whom we interact, in connection with our App that may be accessible or available via multiple websites, devices, platforms and other means, whether owned and / or operated by us or by third parties, including, without limitation, the webpage(s) (the “App”) as well as individuals who are users of our App(s) (together, “you”). For the purposes of this Policy, Bubl is the controller.
This Policy contains details on issues related to your privacy when using the App. It is intended to inform you of our policies, procedures and practices regarding the collection, use and disclosure of any information that you provide through the App.
The Policy is part of our User Agreement which can be found on [bublhealth.com]. The terms in this Policy (including but not limited to, "we", "our", “us") have the same meaning as in our User Agreement. When you use our App you accept and agree to both the User Agreement and to this Policy. If you do not agree to be bound to the Policy you should stop using the App immediately.
By accessing and using our App you affirm that you have read the User Agreement and this Policy and that you understand, agree and acknowledge to all the terms contained in both of them.
YOUR DUTY TO INFORM US OF CHANGES
It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us.
COLLECTION OF INFORMATION
We use different methods to collect data from and about you through:
Data you provide: We may collect your personal data that you provide to us (e.g. where you contact us via email or telephone, or by any other means, or when you provide us with information through interviews, discussions, meetings or focus groups, or provide your input, or you create your profile);
Relationship data: We may collect or obtain your personal data in the ordinary course of our relationship with you;
App / Site data: We may collect or obtain your personal App usage data when you download /use our App;
Subscription Details: We collect the information provided by you when you use, or register to use our App;
Surveys: We collect the information that you provide to us on any survey, form or questionnaire that we may require you to answer;
Technical Support Requests: We collect information (such as an email address, description of the issue), that you provide to us when you need technical support related to App.
Third party information: We may collect or obtain your information from third parties who provide it to us (e.g. law enforcement authorities etc.).
We may also create personal data about you, such as records of your interactions with us.
We collect and process the following information:
Personal and Demographic information: This information includes your name, photograph(s), gender, age, language preferences;
Contact Details: This includes your, email address(es);
Consent Records: This includes records of any consents you may have given, together with the date and time, means of consent and any related information(e.g. the subject matter of the consent);
Device information: This includes information about the computer, mobile device, or any other device used to access our App, such as IP addresses, unique device identifiers, browser type, operating system, browser language, browser settings, dates and times of connection, usage statistics, settings, location data, technical communication information, and other preferences automatically collected;
Data Related to websites and applications: This includes information such as username, password, security login details, usage data, aggregate statistical information, searches, site activity information;
Opinions, star ratings, reviews, searches and comments: This may include any views and opinions that you express or choose to send to us, or publicly post about us on any platform including social media platforms, or express in comments, or through star ratings, searches, or reviews on our website(s) and applications;
Additional Information: We may need to request specific information from you to help us confirm your identity. We may also contact you to ask you for further information in relation to your request to speed up our response.
Cookies: We use cookies to understand, operate, and generate our content and tailor your user experience according to your preferences.
USE OF INFORMATION
We may use or process your information based on having your prior, express consent to do so; or where it is required by the applicable law; or it is necessary to protect the vital interests of any individual; or where we have a legitimate interest in carrying out the processing for the purpose of managing, operating or promoting our business.
We use the information we have (subject to choices you make) for the following purposes:
Our App: enabling you to access our App; operating, providing, updating, generating, distributing, marketing, and customizing our content; communicating and interacting with you; notifying you of changes; improving your user experience;
Communication: communicating with you via any media (including telephone, email, text message, social media post(s), or in person etc.) to make available to you news items and other information in which you may be interested, to maintain and update your contact information, and to troubleshoot any issues or problems you may be having;
Systems & Security: management of our communications systems; operation of IT security systems; IT security and system audits; health and safety assessments; record keeping; compliance with regulatory requirements; physical security of premises (records of visitor logs etc.), and electronic security (login records etc.);
Surveys: engaging with you for the purposes of obtaining your views on our content / services or other matters, on the products and services of third parties;
Legal: complying with our legal and regulatory obligations under applicable law, pursuing or defending our legal rights; compliance with policies (including detecting, investigating and preventing potential breaches of it); protecting the rights, property, and safety of us, our users or the public; investigating, detecting, preventing and reporting any address fraud, illegality, security or technical issues or criminal offenses in accordance with applicable law;
Research: to conduct and support research on topics which inter alia relate to human rights abuses and criminal justice system of Pakistan.
ACCESS TO YOUR PERSONAL INFORMATION
You may access your personal and demographic information, contact details, consent records, payment details, views, opinions and comments in order to view, update and/or correct it except when your account has been reported by anyone and/or deactivated by us for a potential breach of our policies, terms and guidelines. We may require identification from you before releasing the requested information.
We may disclose your information to other entities within the Bubl group, for legitimate business purposes.
We may disclose your personal data to third parties such as:
Legal and regulatory authorities either upon their request, or for the purposes of reporting any actual or suspected breach of law/regulation;
Our accountants, auditors, lawyers or other outside professional advisors (subject to binding confidentiality obligations);
Third party processors (such as website developers and maintenance providers, IT support, database service providers) for the purposes of providing services to us subject to confidentiality obligations;
Any relevant parties, law enforcement agencies or courts / tribunals or other such forums to the extent necessary for the pursuit or defense of our legal rights; or for the prevention, investigation, detection or prosecution of criminal offenses or the execution of criminal penalties, or preventing threats to public security;
Prospective buyer(s), purchaser(s), or acquirer(s), as part of any valuation or acquisition of the platform and subject to confidentiality obligations. Further, in the event, we transfer the control of all or parts of the website(s), application(s), or service(s), to any person/entity, then the information provided by you, to the extent that it is relevant to any part of our business so transferred, will be transferred along with that part.
Even if you create an account with us through a pre-existing social media user profile (such as Facebook, or other social media sites), your information will be subject to our Policy.
CUSTOMIZING CONTENT
The processing of your information may include automated decision making, or algorithms which are carried out in order to display personalized and preferential content to you.
SECURITY
We store your information in a manner that reasonably protects it from misuse, loss, unlawful or accidental destruction, unauthorized access, modification or disclosure. However, as the internet is an open system, the transmission of information via the internet can never be completely secure. Therefore, we cannot guarantee the security of your data transmitted to us using the internet. Any such transmission is at your risk and you are responsible for ensuring any information you send to us is sent in a secure manner.
You are responsible for maintaining the security of any password, user ID or any other form of authentication involved for using the App.
DISCONTINUING USE OF YOUR ACCOUNT
You can discontinue using your account by not opening the App, logging out from the App or uninstalling the App from your device. This will not result in account deactivation or deletion. In case you wish to resume using your account, you can simply open the App, log-in to your account or re-install the App on your device.
We reserve the right to retain copies of your information for as long as we maintain an ongoing relationship with you, or you remain subscribed to our mailing list or for any other purposes arising out of or in connection with our services. Further, we may also retain any information that is required to be preserved or retained under the applicable law for the prescribed minimum periods. Similarly, if any relevant legal claims are brought and/or are pending, we may continue to process/retain your information for such additional periods as are necessary in connection with them.
MISCELLANEOUS
By using our content or creating an account, you consent to the collection and use of your information in accordance with this Policy.
This Policy may be amended or updated from time to time to reflect changes in our practices with respect to the processing of personal date, or changes in applicable law. Therefore, we encourage you to read this Policy carefully, and to regularly check this page to review any changes we might make.
If you have any queries or complaints about our Policy please contact us at:
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